FAQs
Can I cancel my order?
Cancellations:
We allow a cooling off period of 14 days. This means that you can cancel your order any time for any reason up to 14 days from the date at which you purchased from us.
My item is faulty. What do I do?
If you have received a faulty item from us, It can be returned to our store to be exchanged or refunded. All we ask is that you can provide a proof of purchase.
Home Delivery items can also be brought back to our local store or you can email [email protected] and provide your order number, the date of purchase, your name and contact details, the product you wish to return and the reason...
Home Delivery items can also be brought back to our local store or you can email [email protected] and provide your order number, the date of purchase, your name and contact details, the product you wish to return and the reason...
How do I track my order?
To track your order, you must have registered as a customer at the checkout. Click the "login" button at the top of any page.
Once logged in you will be able to see your order history and the status of your most recent order.
Once logged in you will be able to see your order history and the status of your most recent order.
I want to talk to a Real Person. Can I call you?
Yes. Either call us on 01 873 0466 (local call rates apply)
Do all the prices include VAT?
Yes. All products include VAT.
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Please note: only customers that are logged in will be able to post questions